Refund Policy

At Kayen Store, we understand that circumstances may arise that require a refund for a purchase. Our Refund Policy aims to provide full transparency on the conditions under which refunds are granted.

  1. Eligible Products for Refund: Refunds are generally granted for defective or damaged products. If you are dissatisfied with your purchase, please contact us within [X days] of receipt to discuss refund options.

  2. Refund Process: To request a refund, please provide proof of purchase and a detailed description of the issue. Our team will review your request and inform you of the steps to take for the refund.

  3. Refund Timeframes: Once your request is approved, refunds will be processed within [X days]. Please note that the exact timeframe may vary depending on your payment method.

We are here to assist you in resolving any issues and ensuring your satisfaction with our products. For more details on our Refund Policy, please refer to the dedicated page on our website.